BPO Services Outsourcing to India is a popular business practices in today's competitive environment. India BPO industry is constantly growing.
Outsourcing BPO - The Profits
Someone said: "It's much easier to see the short-term benefits of protectionism than to see the long-term costs to consumers and business competitiveness. "
This is the crux of the argument for outsourcing. BPO Outsourcing Services India offers benefits not only in terms of condensing costs but also in requisites of increased productivity and quality. The companies, along with their customers benefit because they can access some of the best skill and experience in the industry to lower prices
BPO outsourcing to India - Cost savings
Bob Beauchamp, BMC Software President and CEO spoke about the U.S. reaction where economic recovery has not created jobs. Addressing the merchandise and Embedded Software Summit in Bangalore, said there could be a backlash, "But as studies have indicated that for every dollar invested in India, the value obtained by the U.S. economy is between the $ 14.12. " Which he described as outsourcing to India as "irreversible" and said it was a "must have" to improve the economy of India and globally.
NASSCOM has attempted to address some of the anxiety expressed from the parties against outsourcing, especially about the benefits the U.S. economy.
The study proves that U.S. companies have seen significant cost savings by offshoring to India.
• The U.S. banking, financial services and insurance costs (BFSI) sector are 70-10% lower than their
European counterparts
• American BFSI enterprises have saved $ 6 billion in the former four years by offshoring to India.
BPO outsourcing to India - Creates Jobs
It seems clashing to say that the passage of jobs from one country to another actually form jobs in the first. However, ultimately, may be the case. According to the NASSCOM chronicle, the BFSI sector have saved $ 6 billion in recent years and because of these savings have added 125000 new jobs during this period thus preventing layoffs.
Nearly 170 Indian IT companies have offices in the U.S. and that employ nearly 60,000 people in the U.S. in 2001. These people paid nearly $ 810 million in taxes in 2001. Employees of IT companies of India secure goods and services worth $ 1.2 billion in the U.S. and paid nearly $ 300 million to social security in 2001.
BPO outsourcing to India - The added value
The NASSCOM study continues to explain the benefits. BFSI offshoring has resulted in gains in quality and productivity of 15-20% and customer satisfaction of almost 85%.
The chronicle gives a striking example of the owing to the automotive industry in the U.S. by outsourcing. Today, this trade is the biggest in the world, the two foremost car companies are American. The trade has the same number of professionals who did in 1994, as it did in 1974, is 900,000. During this same retro, sales and amenities in this sector grew 20% from 2 to 2.4 million. Outsourcing gave the industry a competitive advantage and opened up opportunities in lexis of investing in new equipment and process reengineering.
The U.S. steel trade, however, resisted outsourcing and suffered greatly despite numerous tariffs and quotas.
BPO outsourcing to India - The long-term benefits
During the mounting furor against outsourcing one has to inspect things more objectively. In the short duration, cost benefits and added value may be underestimated because the initial investment involved in training and infrastructure. Also protests against the migration of jobs seem to cement the argument. However, as shown in NASSCOM report, the long-term benefits are very powerful. Not only BPO outsourcing to India allow global companies to make use of some of the best endowment and expertise at competitive prices, but also tolerates the company to actually save several jobs, he might have had to say goodbye otherwise.
No comments:
Post a Comment